Solutions Analyst - Pharmacy
Company: VirtualVocations
Location: Alpharetta
Posted on: November 7, 2024
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Job Description:
A company is looking for a Solutions Analyst - Pharmacy to
provide exceptional customer support for cloud-based healthcare
solutions.
Key Responsibilities:
Provide world-class customer support for application administration
and configuration
Facilitate the resolution of technical issues through log analysis
and research
Document problems and resolutions using the help desk ticketing
system
Required Qualifications:
Post-secondary education required
Experience supporting and troubleshooting web-based software
applications
Familiarity with the business processes in long-term care or
medical facilities
Preference for experience using diagnostic tools for customer issue
resolution
Prior experience with PointClickCare software is an asset
Keywords: VirtualVocations, Marietta , Solutions Analyst - Pharmacy, Professions , Alpharetta, Georgia
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