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Principal Customer Success Manager

Company: VirtualVocations
Location: Alpharetta
Posted on: November 8, 2024

Job Description:

A company is looking for a Principal Customer Success Manager with a technical focus.



Key Responsibilities

Build and maintain relationships with key customer contacts and internal stakeholders
Drive customer engagement, retention, and expansion through regular Business Reviews
Monitor customer usage trends to identify risks and opportunities for growth


Required Qualifications

5+ years in customer success, account management, or related fields
Proven experience in identifying upsell opportunities and driving growth
Strong technical acumen for delivering product demos and consulting on configurations
Ability to manage multiple accounts and objectives in a fast-paced environment

Keywords: VirtualVocations, Marietta , Principal Customer Success Manager, Executive , Alpharetta, Georgia

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